Tag Archives: Email

Quarterly Feature Roundup | 2025 Q1

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Welcome to the LINK App Feature Roundup, where you can find information on new, enriching features of the LINK App.

You can learn more about these and other new features by visiting our Feature Roundup page, or by clicking the links to the Quick Tips noted below.

Import a Newly Created Document from a Microsoft Office App

Now you can create a new document in one of the Microsoft Office Apps (like Office M365, Word, Excel, or PowerPoint) and import that document to either LINK files or your DMS.

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Check-in a File Shared in a Teams Channel to DMS

There are multiple ways you can check in a file shared in a Teams Channel to your DMS workspace. The simplest way allows you to do so from within the LINK app, saving you from having to open the Teams app separately.

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UI Enhancements for Email

There are multiple improvements to the look of the email UI. The most noticeable differences are a redesign of the address selector (when you are writing an email and selecting email addresses) and a redesign of the attachments overlay that pops up when you are attaching a file to an email.

With the new Attachment Overlay, easily navigate all available file repositories, including iManage, NetDocuments, OneDrive, Emails, Notes, and more. You can add multiple files at once by using the multi-select feature – simply tap the checkboxes next to the files you want to attach. You can also choose the format of each file you attach.

UI Enhancements for DMS

There are a few navigation improvements in our iManage app. First, we have added quick action buttons to send emails or edit a file in iManage. Second, we have added a button at the top-left that allows you to quickly bring up the root of the iManage work area so that you can switch from wherever you are browsing to Recent Docs, My Matters, etc. We’ve also added a list of recent items to the homepage of iManage and recent and favorite items to the homepage of NetDocuments.

Microsoft Outlook Configuration Features

Our LINK Email integrates with Microsoft Exchange and has many beneficial features, including the ability to open NRLs, establish predictive email filing to DMS, and more. Some law firms have opted for a configuration of LINK that instead uses the Microsoft Outlook app for email. In these cases, we implement the “open in hook” to connect the MS Outlook app to the LINK app. The following are common workflows that illustrate this configuration.

Open an NRL in the Microsoft Outlook App

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Email Multiple Files via the Microsoft Outlook App

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Import an Attachment from Email to iManage

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Compare an Attachment to a File in iManage

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The LINK App is designed to make working easier for lawyers. This roundup is just a snapshot of the newest features to improve productivity and user experience. There are even more ways to use LINK to optimize your workflows.

If you’d like to learn more, check out our Resources page, book a demo, or send your questions to [email protected].

Quarterly Feature Roundup | 2024 Q4

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Welcome to the LINK App Feature Roundup, where you can find information on new, enriching features of the LINK App.

You can learn more about these and other new features by visiting our new Feature Roundup page, or by clicking the links to the Quick Tips noted below.

Emailing a File in Multiple Formats

In LINK you can email a document as a copy of the original format, as a PDF, or as link (NRL). In addition, you can easily attach multiple versions of the same file – for example, a PDF and NRL link – to your email.

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LINK Notes App Sync to DMS or OneDrive

LINK Notes is our built-in application for taking and organizing notes. Now with a new streamlined UI, LINK Notes can easily be synced to DMS, OneDrive, or Windows File Shares per your IT team’s configuration.  

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Share a File to a Teams Channel from DMS

The use of Microsoft Teams is widespread and growing among law firms, as it allows users to share files and work together in real time. With LINK’s DMS and Teams integration, you can easily share a file from your DMS to a Teams channel, making collaboration simple.

Learn More

Email Search Filters

With our latest email update, search your email more accurately and faster with filters for From, To, and Any. You can search emails with a partial keyword or quickly narrow your search by sender or recipient.

Learn More

The LINK App is designed to make working easier for lawyers. This roundup is just a snapshot of the newest features to improve productivity and user experience. There are even more ways to use LINK to optimize your workflows.

If you’d like to learn more, check out our Resources page, book a demo, or send your questions to [email protected].

Phishing Never Takes a Holiday

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No. I’m not referring to the now infamous GoDaddy employee $650 holiday bonus email. Employees who responded to the email with the requested information were later informed that they had failed the company phishing test. If you have not yet read that dispiriting story, it’s here.

I am referring to this charming email which I received this morning.

Phishing Email and Fish
Phishing Email from “[email protected]”

It is from: “Mobilehelix passwordexpiration.”

Presumably, that would be warning enough for your employees to hit the “Delete” button posthaste.

If not that, then maybe those over-sized blue bands which overlap the line below would be a tip-off.

(I have obscured the recipient’s email address.)

This is a very good opportunity for me to show you a security feature in our LINK App. When you open an email in LINK you will always see the alias and below it the sender’s email address. You don’t have to tap or do anything else to display the email address. It’s there.

In this case the alias is the aforementioned, “Mobilehelix passwordexpiration.”

And the email address is, “[email protected].”

If your employee were uncertain as to whether to hit that “Delete” button, I think that seeing that the email is from “[email protected]” would be the icing on the cake. This email is definitely not from the company IT department. Delete.

We are serious about security at Mobile Helix. Much of what we build into the LINK system, such as certificate-based device registration in the new user registration process, is behind the scenes. It’s invisible to your employee and works in the background.

But this security feature is a designed to help your employees to be watchdogs for senders with devious intentions. 90% of organizations experienced targeted phishing attacks in 2019. Humans are the weakest link. This is one simple tool to help all of us to be vigilant.

-Maureen

Originally published in LinkedIn on December 28, 2020

LINK App: New Editor in our 3.8 Release

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LINK now has a new rich text editor. We think that you will like the look of the new User Interface. In addition, the new editor provides a much more comprehensive set of editing tools.

New Font & Page Format Tabs

The new editor has four major formatting tabs:

  1. Font Formats, shown above
  2. Page Formats, show above
  3. Insert “+”, for inserting hyperlinks, tables, special characters
  4. Undo

Also, now when Send-and-File is on, the Envelope icon is green. Tap the Envelope icon to toggle Send-and-File on and off per email.

This new editor component is used to:
• Compose emails
• Compose calendar event bodies
• Compose Outlook notes
• Compose Outlook task bodies
• Create HTML notes that are saved directly in a mobilized file system (e.g., DMS or SMB shares)
• Create signatures in email settings

One of the things that I like about our new editor is that its behavior feels a lot like Word. Since we have muscle memory for Word, it’s a natural feel.

Let us know what you think!

-Maureen

Is Your Email Vulnerable? Ask the Chinese Military

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Image: ribkhan, Pixabay

I’m a current events junkie. I’ll admit it. And I work with law firms. Thus, my favorite podcast? “Stay Tuned with Preet.” Yes, this is Preet Bharara, the former U.S. Attorney for the Southern District of New York. Check out an episode. Preet takes a few questions about the law at the beginning of each episode. Then he has a guest. Preet is not only smart, but surprisingly personable. It’s a fast-moving hour.

A recent guest was John P. Carlin, former Assistant Attorney General for the National Security Division at the Department of Justice and Chief of Staff to Robert Mueller at the FBI. He is currently a partner with Morrison & Foerster. Carlin is an international cybersecurity expert.

One of the things which caught my attention in this episode was Carlin’s story of the US subsidiary of a German company whose data was stolen by hackers in the Chinese military. The company, SolarWorld, in Hillsboro, Oregon, made solar energy components.

How was the data stolen? Email. Carlin said, “Email. It is the least protected part of the system, usually. Not like Intellectual Property which is encrypted or where special measures are taken to protect it. They stole email traffic.”

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Secure Email is Cracked; What Now?

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cracked pixabay rotated broken-glass-2208593__480

By Seth Hallem, Moble Helix CEO, Co-founder, & Chief Architect

Secure email using S/MIME and OpenPGP is fundamentally broken. Our CEO explains the EFAIL vulnerability and why our LINK Email is not susceptible to EFAIL. What do we do next to protect email? 

On Sunday night, a team of researchers from Germany and Belgium dropped a major bomb on the world of encrypted email by describing a simple, widely applicable, and wildly effective technique for coercing email clients to release encrypted email contents through “Exfiltration channels.”[1] The concept is simple – by using a combination of known manipulation techniques against the encryption algorithms specified in the S/MIME and OpenPGP standards and lax security choices in a wide variety of email clients, the research team was able to intercept and manipulate encrypted emails such that large blocks of the encrypted text are revealed to a malicious server.

What is most brilliant (and most dangerous) about this attack, is that the attack does not require decrypting the email messages or stealing encryption keys. Hence, the attack can be deployed as a man-in-the-middle attack on the infrastructure of the internet itself, rather than requiring that a specific email server or email client is compromised.

The essential idea behind this attack is simple – HTML emails expose a variety of reasons to query remote servers to load parts of those emails. The simplest (and most common) example of this concept is displaying embedded images. Many marketing emails use tiny embedded images to monitor who has opened an email. This technique is so pervasive that many of us have become desensitized to clicking the “Allow images from this sender” prompt in Outlook. It is common practice for marketing emails to contain embedded images with essential content, which encourages users to allow the client to load all images in that message. However, doing so loads both visible images and tiny, single pixel images that marketing tools use to uniquely determine that we have opened the email message in question.

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ABA Webinar: Lawyers, Do It All with Your iPad

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How to Drop the Laptop and Work from your iPad or iPhone

Join us on January 24th for this ABA Legal Technology Resource Center Webinar

Watch the recorded webinar HERE

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Email is Alive & Kicking

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Email Jay Yarrow delete 2K emails

Ah, email. Can’t live with it; can’t live without it. If, like me, you work with clients and people outside of your company, email is probably your lifeline.

At the same time, many of us are inundated with email. The Inbox is so overwhelming that people turn to chat to rise above the noise. Thus the debate as to whether email is dead.

Email Productivity Curve

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