Is Your Data Safe? The Challenge of Client-side Security for Law Firms

Our CEO, Seth Hallem, spoke at the NetDocuments executive summit, ndElevate 2017, on May 23rd.

Seth’s presentation focused on three actionable ways for law firms, and any enterprise, to protect client-side data. We are sharing his slides from ndElevate below. If you have any comments or questions, we’d welcome hearing from you. Please write to contact at mobilehelix.com.

Thank you to NetDocuments for an excellent summit!

 

 

Mobile Helix at iManage ConnectLive, May 11-12

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Security Reigns in Legal Tech

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“ILTA’s 2015 Technology Survey Published: Security is King, Queen and Pawn” – Jobst Elster, InsideLegal

 

Security is on the minds and the agendas of Legal IT teams. It’s no wonder. The Legal profession is no different than the rest of the business world. Experian, Trump Hotels, Ashley Madison and the FBI are just a few of the organizations to suffer from major data breaches in 2015. Continue reading

Crossing Things Off Your To-Do List and Staying In Control While Mobile

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Now that we understand why it is so difficult to be productive while mobile, in this third post we turn to a potential solution to this frustrating problem.

For several years now, enterprise software has been designed and built to run inside the corporate firewall, accessible from any web browser inside the company network. This made things so much easier – easier for IT to manage and deploy a single installation rather than software on every desktop, easier for a user to be able to use a company desktop, later a company laptop, and now a personal laptop or computer from home.

Those same systems that are so much more connected and convenient than software on our desktops are preventing our mobile devices from being more useful. Mobile devices can’t easily connect to portals and file repositories behind the corporate firewall. The result is that all those systems must be redesigned to work for mobile. So, how can I access the information that I need to cross things off my to-do list when I am mobile?

Redesigning existing systems is costly, complicated and is not feasible for most IT organizations. Fortunately, there is a better way to expose internal systems to mobile devices with a lot less work and effort. Two technologies, when combined, yield the desired functionality without complete rewrites. The first is secure containerization and the second is HTML5.

Secure containers have been in use for several years and are a natural evolution of MDM (Mobile Device Management). MDM enabled IT to lock down an entire device, monitor its location at all times, and even wipe all contents remotely – including any personal apps, pictures, and videos. A secure container enables IT to control just the corporate data on a mobile device, including the ability to wipe and to set policies on its use, without sacrificing personal privacy. This is good for security and is the first part of the solution. However, to be really useful, the container must also provide access to the suite of applications needed to complete the everyday game of Tetris that is our to-do list.

Enter HTML5 – the technology that is already powering many web based portals behind the firewall. With an HTML5 container, accessing internal resources – whether they are documents in a DMS, a corporate intra-net portal, SharePoint, or other web-based technologies becomes much easier.

An HTML5 container is a native app that provides core functionality like offline access and push-notifications. Enterprise web apps run securely inside the container. Very little rewriting is needed, HTML5 is more portable and future proof than native code implementations for mobile. Most IT teams have a good understanding of HTML5 and are able to write apps using it quickly and easily. Many existing apps that run on the corporate intranet run inside an HTML5 container unchanged. In addition, existing legacy systems like Exchange 2003 and SharePoint 2003 have well documented web-based APIs to access them, making it easy for new web apps to be written on top of legacy systems for mobile use.

The world has gone mobile. Now it’s time for corporate systems to catch up. Let me access my files from my mobile phone without sacrificing security. Let me grab a document from DMS and email it to a client over lunch. Let me quickly take an internal attachment, rename it, and send it to an external client while enjoying a cup of coffee. Enable me to get valuable tasks done whenever I have time instead of later when I’m at the office. Let me get more small inter-dependent tasks done on the go – much like I can quickly turn, twist, and move shapes in Tetris. Then I can get more rows cleared from my to-do list and have more time and more patience for my kids.

Thank you for reading. Please comment below and tell us what you think. We would love to hear your thoughts.

Ilya

Containerization and Securing the Data

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Last week I attended a session of IT professionals which posed the question, Is MDM Enough?

The three panelists were in CIO and Managing Director roles. Each one was currently using a respected Mobile Device Management solution which he or she had licensed 2 or 3 years ago. To a person each one said, “If I were to do again now, ‘containerization’ would be the focus.”

This illustrates the state of enterprise mobile security today. BlackBerries were generally company property. It was understood that the company could wipe the BlackBerry. Then firms issued iOS and Android devices to certain employees. It was during this phase that MDM had its heyday. Securing devices became the objective. The response was a tactical one, install MDM. Companies were initially on firm ground in requiring that employees use a password on the device and in wiping the entire company-owned device should it be lost or stolen.

But the landscape changed rapidly with employees eager to work from their own personal iOS and Android smartphones or tablets. Requiring MDM to be installed on personal devices and requiring that a password be entered before an employee could use his or her own phone to make a personal call was overreaching. And wiping a personal device is a questionable practice. Not surprisingly, employees pushed back.

Leaders in the field saw that attempting to secure the device was the wrong approach and that what was needed was to secure the corporate data. A few innovative firms developed an approach which is broadly called containerization.

What is containerization? In its most advanced case, containerization is the creation of an encrypted sandbox on the mobile device for the secure access of corporate resources. In some cases, there is provision for storage of files within the secure container. The user must authenticate to access the secure container. There may also be offline access to files and email. The container itself can be remotely wiped by the company, but not the entire device. In fact, there are no restrictions on the personal usage of the device – no device password is required; there are no rules about what can be installed on the device.

Containers are not created equal. Features and architectures vary. We stake a claim on having unsurpassed security. For example, the encryption code for our Link Container is written in native code. It does not use the native OS security API. Our container remains secure even on a rooted or jail-broken device.

There is more to our secure container offering, including full endpoint administration, role-based access and analytics. We are just an email away – we would be happy to show you the full picture.

– Maureen