Per the Data: Remote Work is Not a Phase in Legal

Is remote work merely a short-term necessity or will it have legs when it is again safe to work in the law firm office? As we head into one full year of remote work, I set out to see if there were data which would substantiate the direction of remote work.

What I learned paints a compelling rationale for remote work continuing. For some people, it might be for only one or two days a week. But the preference for a hybrid work model is clear.

There are two supporting dynamics:

  1. The economics of remote work were positive in 2020. Law firms will likely make changes, for instance in leases, to capitalize on this going forward.
  2. Attorneys made a positive adjustment to working from home and would like to retain some of that flexibility in the future.

In this post, I highlight a few of the interesting data points which I found. You can view and download (no registration) my full slide deck, “Remote Work is Not a Phase in Legal” here.

A key law firm financial metric is Profitability per Equity Partner. The results show that for Big Law and mid-sized law firms profitability grew significantly in the 12 months leading up to November of 2020. In part this was due to law firm rate increases established in December 2019 and to the Paycheck Protection Program (PPP), both on the income side.

Graph Profit per Equity Partner
Profit Per Equity Partner Growth 2019 and 2020

However, on the expense side, it is also due to law firms cutting overhead expenses in all but two categories, technology and Knowledge Management.

Graph Overhead Expense Growth
Overhead Expense Growth by Category 2109 and 2020

Both of the above charts are from a terrific resource, “2021 Report on the State of the Legal Market” by Thomson Reuters and Georgetown Law Center on Ethics and the Legal Profession. This report is chock full of data. I highly recommend reading it if you work in a law firm. And, as good attorneys say, “read the footnotes” for gems. You may also listen to the podcast, “Was the Pandemic a Tipping Point for Law Firms?” which is based on the report. Bob Ambrogi interviewed Jim Jones, Senior Fellow at Georgetown and Director of its Program on Trends in Law Practice. Mr. Jones is a contributor to the report. He adds interesting color to the report findings in this interview.

A funny thing happened while attorneys toiled from home. They appreciated the benefits. The greatest benefit to attorneys and staff is the time gained by not commuting. For time-keepers the extra hours per week can add up to several days per year of additional billable hours plus additional leisure time to boot.

Now 85% of attorneys want to work from home at least one day per week.

Image Remote Work
“Lawyers put in 20 extra work days when working from home,” Legal Cheek, Aishah Hussain, January 8, 2021

Finally, here is an infographic with a few of the more illustrative points regarding remote work in law firms. You may download the Remote Work infographic PDF here.

Remote Work is Not a Phase in Legal infographic

How does this compare to your experience of working from home this past year? What work model would you like to see going forward?

-Maureen

We Want to Help – Special LINK Offer

If our LINK app can help you to provide business continuity to your attorneys and staff in this unprecedented time, we want to get LINK in your hands.

We are extending this special offer:

  • Our free LINK app trial duration is now 90-days
    • Applies to trials which begin before August 31, 2020
  • You may add unlimited users
  • This will be a full production deployment including all of LINK’s security measures

LINK is best-suited for firms or departments of 30 users and up.

LINK’s server software is deployed on VMs on-prem, behind your firewall.

With LINK it’s easy and secure to work from tablets and smartphones. LINK is an encrypted, containerized mobile app, integrated with iManage, NetDocuments, email, Office 365, and the firm intranet. Lawyers and legal staff can review, annotate, compare, edit, and email documents with LINK.

We are happy to:

  • Tell you more about LINK
  • Show you a demo via Zoom
  • Describe the trial further

If I can help you, please email me at: maureen at mobilehelix dot com.

–Maureen, President & COO

Learn about what you can with LINK in this 2.5 minute video.

Statement on COVID-19 Business Continuity from Mobile Helix

At Mobile Helix, all of our employees have been working from home for several years. We are fully up and running and supporting our customers. Employees may exercise the flexibility which they may need to balance new work and home circumstances.

We have encouraged our LINK app customers to add as many users as needed. We are fortunate to have wonderful, loyal customers. We are happy to help them respond quickly to enable their attorneys and staff to work from home.

-Maureen Blando maureen at mobilehelix dotcom